These Terms and Conditions govern your use of the rq789 platform, including all gaming services, account operations, bonuses, deposits, and withdrawals. Please read them carefully before registering or placing any wager on rq789.
These summaries are provided for convenience only. The full legal terms in each section below take precedence in all circumstances.
Each individual may hold only one rq789 account. Duplicate accounts result in suspension of all associated accounts and forfeiture of balances. Accounts are non-transferable.
All bonuses credited to rq789 accounts are subject to wagering requirements before withdrawal. Specific requirements vary by promotion and are stated in the applicable bonus terms at the time of offer.
rq789 services are exclusively available to individuals aged 21 or above. Age verification is mandatory at withdrawal stage. Accounts of underage players will be permanently closed.
Player real-money balances are held in segregated accounts and are not used for operational expenses. Withdrawal requests are processed subject to KYC verification and applicable terms.
Collusion, bonus abuse, use of automated betting software, account sharing, and any form of fraud are strictly prohibited on rq789. Violation results in immediate account termination.
rq789 reserves the right to amend these Terms at any time. Material changes will be communicated to registered account holders with at least 14 days' notice before taking effect.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and rq789 ("rq789", "we", "us", "the Platform") governing your access to and use of the rq789 online gaming platform, including all associated services, features, content, and functionality accessible at rq789.org.
By registering an account on rq789, accessing the platform, or placing any wager or bet, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, together with the rq789 Privacy Policy, Responsible Gaming Policy, any applicable bonus terms, and any game-specific rules published on the platform.
These Terms apply to all players accessing rq789 from any jurisdiction, including Pakistani players accessing the platform via rq789.org. It is your sole responsibility to ensure that your use of rq789 is lawful in your jurisdiction. rq789 makes no representation that the services offered are appropriate or available in all locations.
For the purposes of these Terms, the following definitions apply:
Access to and use of rq789 is strictly limited to individuals who are 21 years of age or older at the time of registration and on a continuing basis during their use of the platform. rq789 operates a zero-tolerance policy regarding underage gaming. Any Player found to be under the minimum age requirement will have their account immediately and permanently closed, all balances forfeited, and all transactions reversed to the extent practicable.
To open a rq789 account, you must:
Each natural person is permitted to hold only one rq789 account at any time. The use of multiple accounts by the same individual ("multi-accounting") is strictly prohibited and constitutes a material breach of these Terms. rq789 reserves the right to close all accounts associated with a multi-accounting violation and to forfeit all balances, bonuses, and pending withdrawals across all such accounts.
You warrant that all information provided to rq789 at registration and during any subsequent identity verification process is accurate, complete, and not misleading. rq789 reserves the right to require documentary verification of any information provided at any time. Providing false or misleading information is grounds for immediate account termination.
You are solely responsible for maintaining the confidentiality and security of your rq789 account credentials, including your registered mobile number and password. rq789 will never request your password through any channel, including live chat, email, or SMS. If you suspect that your account credentials have been compromised, you must contact rq789 support immediately so that your account may be secured.
All activity conducted through your rq789 account — including all wagers, deposits, withdrawals, and bonus activations — is your sole responsibility. rq789 will not be liable for losses arising from unauthorised access to your account where such access resulted from your failure to maintain adequate credential security.
You may request closure of your rq789 account at any time by contacting the 24/7 live support team. Prior to closure, any outstanding withdrawal requests will be processed in accordance with the standard withdrawal timeline. Bonus funds not yet converted to real-money through satisfaction of wagering requirements will be forfeited upon account closure at the player's request.
rq789 reserves the right to suspend or terminate any account, with or without prior notice, where there are reasonable grounds to believe that the player has violated these Terms, engaged in fraudulent activity, is the subject of a responsible gaming self-exclusion order, or where account closure is required to comply with applicable law or regulatory obligations.
An account with no login activity for a period of twelve (12) consecutive months may be classified as dormant by rq789. rq789 may apply an administrative fee to dormant accounts in accordance with its dormant account policy, which will be communicated to the registered mobile number on file before any fee is applied. Real-money balances remain the property of the player and are not forfeited solely due to account dormancy, except where required by applicable law.
rq789 accepts the following payment methods for Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Raast instant payment, and USDT TRC20 cryptocurrency. rq789 reserves the right to modify the list of accepted payment methods at any time with reasonable notice to players.
All deposits to rq789 accounts are processed in PKR (Pakistani Rupee). The minimum deposit amount for JazzCash and EasyPaisa is PKR 100. rq789 does not charge any fees on deposits made via any listed payment method. Deposit processing times vary by method: JazzCash and EasyPaisa deposits are credited in real time; bank transfers may take 5–15 minutes during operational hours.
Players may only deposit funds from payment accounts registered in their own name. Third-party deposits are strictly prohibited. rq789 reserves the right to reverse any deposit identified as originating from a payment account not registered in the player's name and to apply account restrictions pending investigation.
Withdrawals of real-money funds are available to players who have completed rq789's KYC verification process to the extent required for the withdrawal amount requested. rq789 aims to process withdrawal requests to JazzCash and EasyPaisa wallets in real time during operational hours. Bank transfer withdrawals are typically processed within one to three business days.
rq789 reserves the right to request additional identity documentation before processing any withdrawal, particularly for amounts above defined thresholds, and to suspend withdrawal processing pending completion of any fraud review or regulatory investigation.
rq789 holds all real-money player funds in accounts that are segregated from the operational funds of the business. This segregation means that player balances are protected in the event of rq789's insolvency and are not used to fund the day-to-day operations of the platform.
All bonuses, free spins, cashback offers, and other promotional incentives offered by rq789 are subject to specific terms and conditions that will be communicated at the time each offer is made. In the event of any conflict between the general terms in this section and the specific terms of a particular promotion, the specific promotion terms will prevail.
Bonus funds credited to the rq789 Bonus Wallet must be wagered a specified number of times ("wagering requirement" or "playthrough requirement") on eligible games before any portion of the bonus or associated winnings may be transferred to the main balance for withdrawal. The applicable wagering requirement for each bonus will be stated in the relevant promotional terms.
Unless otherwise specified in the promotional terms, wagering is calculated on the total bonus amount. Wagers placed on live casino games, table games, and certain high-RTP slots may contribute at a reduced rate toward wagering requirements. The specific contribution rates for each game category will be specified in the applicable promotion details.
Bonus funds credited to the rq789 Bonus Wallet are subject to an expiry period specified in the relevant promotional terms. Bonus funds and any associated winnings not converted to real-money balance through satisfaction of wagering requirements within the validity period will be automatically removed from the Bonus Wallet upon expiry.
rq789 strictly prohibits bonus abuse, including but not limited to: claiming welcome bonuses across multiple accounts, using low-risk betting strategies (including but not limited to matched betting) specifically designed to extract bonus value while minimising risk, and exploiting promotional offers in a manner inconsistent with normal recreational gaming. rq789 reserves the right to void bonuses and associated winnings where abuse is identified and to close accounts where systematic bonus abuse is determined.
Participation in the rq789 VIP Programme is available to all registered players. Tier advancement is based on cumulative wagering over defined rolling periods. rq789 reserves the right to modify VIP tier structures, point accumulation rates, reward values, and tier qualification thresholds at any time with 14 days' notice to affected players.
All games offered on the rq789 platform are supplied by licensed and independently certified game providers. Random Number Generator (RNG) based games are certified by independent testing laboratories for RNG integrity and published Return to Player (RTP) accuracy. Live dealer games are sourced from studios operating under their own regulatory frameworks.
In the event of a game or software malfunction, rq789 reserves the right to declare the affected round void and to refund all wagers placed during the affected round to the players' account balances. rq789 is not liable for any purported winnings arising from a demonstrably malfunctioning game. "Malfunction voids all pays and play" is a principle applied consistently across the rq789 platform.
rq789 maintains game state records for all active game rounds. In the event of a player disconnection during a live or RNG game round, the game will continue in accordance with its programmed rules. The outcome of any round will be determined based on the game state at the time of disconnection and the game's resolution logic. rq789 is not responsible for losses arising from player-side connection failures.
Sports betting markets, including cricket (PSL, international fixtures), UFC, and other sports, are governed by specific betting rules applicable to each sport and market type. These rules, including settlement procedures, void conditions, and in-play market rules, are available within the sports betting section of the rq789 platform. In the event of any ambiguity, rq789's interpretation of the applicable rules shall be final.
The following conduct is strictly prohibited on the rq789 platform and may result in immediate account termination, forfeiture of balances, and referral to appropriate authorities:
rq789 is committed to promoting responsible gambling and to providing tools that help players maintain control over their gaming activity. rq789 recognises that gambling can become problematic for some individuals and has designed its platform to facilitate player self-management tools that are readily accessible at all times.
The following responsible gaming tools are available to all rq789 account holders free of charge:
rq789 enforces a strict minimum age of 21 years. All accounts are subject to age verification as part of the KYC process. Where rq789 has reasonable suspicion that an account holder may be under the minimum age, gaming access will be immediately suspended pending age verification. Any winnings accrued during a period in which an account holder was found to be under 21 years of age will be voided and not paid out.
For comprehensive information on responsible gaming tools and support resources, please visit the Responsible Gaming page.
All content on the rq789 platform, including but not limited to the rq789 name, logo, trademarks, service marks, trade dress, game interfaces, software, graphics, text, and audio-visual elements, is the proprietary property of rq789 or its licensors and is protected by applicable intellectual property laws. No Player or third party may copy, reproduce, distribute, publicly display, create derivative works from, or commercially exploit any content from the rq789 platform without rq789's prior written consent.
rq789 grants Players a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence terminates automatically upon account closure or suspension.
To the maximum extent permitted by applicable law, rq789, its directors, officers, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the rq789 platform, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of goodwill, whether based in contract, tort, strict liability, or otherwise.
rq789's aggregate liability to any Player for any claim arising from or related to these Terms or the rq789 platform shall not exceed the total value of real-money deposits made by that Player to their rq789 account in the twelve (12) months immediately preceding the claim.
rq789 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. Access to the rq789 platform may be suspended for maintenance, updates, or regulatory reasons without prior notice. rq789 will endeavour to provide reasonable advance notice of planned maintenance periods where practicable.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which rq789 holds its gaming licence. Disputes arising from or in connection with these Terms shall be subject to the jurisdiction of the courts of that licensing jurisdiction, without prejudice to any mandatory consumer protection rights that may apply in your jurisdiction of residence.
In the event of any dispute between a Player and rq789 regarding any aspect of the platform, game outcome, bonus, withdrawal, or account decision, the following process applies:
All game outcomes on rq789 are determined by the game software in real time and are recorded in rq789's server logs. In the event of any dispute regarding a specific game outcome, rq789's server records shall be the definitive reference. rq789 will provide relevant log data to a Player on reasonable request where a genuine dispute exists.
rq789 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered Players via the mobile number or email address on file with at least fourteen (14) calendar days' prior notice before the amended Terms take effect.
Your continued use of the rq789 platform after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not accept the amended Terms, you must close your rq789 account before the effective date of the changes.
Minor clarifications, corrections, or administrative updates that do not materially affect Player rights may be made without prior notice. The "Effective Date" and "Version" displayed at the top of this page will always reflect the most current version of these Terms.
| Version | Effective Date | Summary of Changes |
|---|---|---|
| 4.2 | 1 January 2026 | Updated payment methods to include Raast; revised dormant account fee policy; clarified sports betting dispute process. |
| 4.1 | 1 July 2025 | Added USDT TRC20 to accepted deposit and withdrawal methods; expanded Section 8 prohibited conduct list. |
| 4.0 | 1 January 2025 | Comprehensive revision; VIP Programme terms formalized; responsible gaming Section 9 expanded; KYC requirements updated. |
| 3.5 | 1 June 2024 | Meezan Bank added as accepted payment method; minor clarifications to bonus wagering contribution rates. |
For any queries, complaints, or communications regarding these Terms, your rq789 account, or any aspect of the rq789 platform, please contact the rq789 support team through the following channels:
These Terms were last updated on 1 January 2026. The current version is Version 4.2. All previous versions of these Terms are superseded by this document.
Now that you understand the rules that protect you as a rq789 player, log in and enjoy 3,200+ certified games, live cricket betting, and live casino tables. PKR deposits via JazzCash and EasyPaisa — no fees, instant processing.